Does insurance cover your services?
Good question! Most insurance plans cover the services of registered psychologists and registered social workers, but, we strongly suggest that you have this conversation with them or double check your benefits package before your first session.
- Does my plan cover me to see a registered social worker?
- What is the maximum amount covered per therapy session?
- Are there any deductibles?
- Do I need a physician’s approval/prescription for coverage for therapy/counselling?
- Who else in my family is covered for this service?
- is the annual total coverage amount for this service (per person)?
- Does my plan renew at the end of the calendar year (December 31st) or the end of the fiscal year (March 31st)?
Just incase your insurance company wants more details about us, Dr. Laura and Dr. Adam have a PhD in Psychology and is registered to pracitce in Nova Scotia. Lois has a Master of Social Work (MSW) degrees and are registered to practice in Nova Scotia. Deborah is a Registered Counselling Therapist-Candidate and is registered to practice in Nova Scotia.
How can I pay for a session?
You must pay for each session the day that you receive services. We accept e-transfer, debit and credit card as forms of payment. We will issue you a receipt at the time of payment.
What if I miss a session or cancel late?
We have a firm cancellation policy; If you cancel with less than 24 hours notice or do not show up for an appointment, unless there has been an emergency arise. Lois and Deborah charge half (50%) of a session fee and Dr. Adam charges a full session fee (100%) for late cancelled or no show appointments.
We have an awesome online booking system that offer email and text message reminders of your appointment to help you stay on track and reschedule in plenty of time if need be.
If you are ill on the day of your appointment, or some other life event prevents you from making to the office, online sessions are an option so we can keep on track with your work together.
How many sessions will I need?
Are the therapy sessions confidential?
– If you pose an immediate and serious threat to your own life and safety or to someone else, confidentiality may be broken in order to prevent harm.
– If you go to court, my files may be subpoenaed for information pertaining to your treatment.
– If we have reason to believe that children or dependent adults are being abused or neglected, we am required by law to report these things.
We also take notes during session in keeping with the standards of our profession. These notes are stored in a secure electronic health record system that meet the privacy requirements of Nova Scotia and Canada
Do you offer online counselling?
How much do sessions cost?
Do you have any reduced fee spots?
There is usually a waiting list to get one of these spots, but if the cost of therapy is a barrier for you, please don’t hesitate to ask.